Customers expect IT service providers to deliver performant, flexible and resilient services nowadays. However, top tier performance and service is not only crucial to keep customers happy, it has become a key differentiator between you and your competitors for growing your customer base and ensuring a successful business future.
Thorough insight into to your infrastructure and related services is paramount in ensuring performance efficiency. The key to success is the ability to look at the different components that make up your services in a granular way, and to constantly monitor them to prevent service degradation and seek performance improvements. If you think that’s easier said than done, keep reading.
Your service consists of many complex components with the ever-lurking possibility of hurdles to take. With the vast amount of data that customers and their services consume and produce, storage capacity is one such obstacle. Not only does this relate to the actual capacity that underpins your storage solution, but also to the performance (IOPS, input/output operations per second) that your customers require.
Along with storage, you have compute, memory and network resources which all need to be designed and managed to ensure that you provide your customers with the services they need. Wherever your assets are used: within your on-premise data centres, public clouds such as AWS and Azure, or edge locations. Another complexity to overcome.
What you need is a consistent approach to manage your estate and delight your customers before your competitors do.
… to full control and deep insights
In working with many service providers like you we see many benefits for (multi-)cloud environments with VMware technologies. VMware is the expert in abstracting storage, compute, memory, and network resources away from the physical hardware, delivering greater IT resource utilization and flexibility as a result. The ability to use VMware products in your estate to manage and fully control these resources and enable deep insights into how your overall assets are performing is key to providing a first-class service to your customers and outsmarting the competition.
What can you expect?
Management tools such as VMware's vRealize Cloud Management allow you to apply consistent deployment and operations of your estate, from the data centre to the cloud to the edge. It consists of a number of integrated products, available both on premises and as a service (SaaS) in the cloud:
Increased agility, productivity, and efficiency through self-service automation and a platform based on DevOps principles
Self-driving IT operations management capabilities powered by AI with visibility across multiple public clouds.
Unified visibility across private and public clouds for deep operational insights and faster root-cause analysis.
Optimized, highly available and secure network infrastructure across hybrid and multi-cloud environments.
By leveraging these offerings, you can offer your customers fast, effective and secure services anytime anywhere allowing them to innovate at the pace they want to achieve their business goals. The landscape is changing, and the multi-cloud world is a reality. Your customers need a partner to help them on their journey. As a VMware Aggregator Partner, we can, in turn, assist you in providing the services they need.
Contact one of our cloud specialists to find out how we can support you in your cloud journey, whether you are designing your first workloads in the cloud or work entirely cloud-based.
As a multi-vendor software licensing, workload and platform specialist working with partners like you across Europe for many years, we can guide you through all stages of your strategic cloud journey with a series of workshops, assessments, services and best practices. From the first exploration of cloud or hybrid opportunities and benefits to support and optimization after migration. No matter where you are in your journey, we help you to find new ways forward and accelerate your business.