The pandemic has changed work as we know it. One area seeing great improvement as a result is employee experience. Discover Forrester’s predictions around this area for 2021.
“48% of North American managers surveyed during the pandemic expect a permanently higher rate of full-time remote employees.”
“By the end of 2021, 1 in 4 information workers will be supported in their daily work by software bots, robotic process automation or AI.”
“The best [HR execs] will use their improved connection with IT to ask for better tools for analysing and acting on workforce data.”
Chief information officers, human resource directors, chief executive officers and digital transformation officers will find value in this report. Glean vital information to help you improve the employee experience at your organisation.
Discover insights that equip you to facilitate an environment that attracts and engages employees in the evolving workplace. You’ll also learn how this new paradigm is affecting key areas of business.
Forrester Research is one of the most influential research and advisory firms in the world, working with business and technology leaders to develop customer-obsessed strategies that drive growth.